Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give us information about how visitors use our site.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device for a set period, while session cookies are deleted when you close your browser.

2. How We Use Cookies

House of Clarence Ltd (Company Number: 16501627) uses cookies and similar technologies for the following purposes:

• To enable essential website functionality
• To remember your preferences and settings
• To save your product selections and project lists
• To analyse how visitors use our website
• To improve our website and services

3. Types of Cookies We Use

4. Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics and deliver advertisements. These third parties include:

• Google Analytics: Web analytics service that tracks and reports website traffic
• Google Ads: Advertising platform for conversion tracking
• Facebook/Meta: Social media advertising and analytics
• Hotjar: Behaviour analytics and user feedback (if enabled)

Each third party has its own privacy policy governing their use of cookies. We encourage you to review their policies for more information.

5. Managing Cookies

You have several options for managing cookies:

Cookie Consent

When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can change your preferences at any time by clicking on the cookie settings link in the footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Accept all cookies
• Delete existing cookies
• Set preferences for certain websites

To manage cookies in your browser, please refer to the help documentation for your specific browser:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Opt-Out Tools

You can opt out of interest-based advertising from participating companies through:

• Network Advertising Initiative
• Digital Advertising Alliance
• Your Online Choices (EU)

6. Impact of Disabling Cookies

Please note that if you choose to disable cookies, some features of our website may not function properly. Specifically:

• Your product selection list may not be saved between sessions
• You may need to re-enter preferences each time you visit
• Some interactive features may be unavailable
• We won't be able to remember your cookie preferences

7. Local Storage

In addition to cookies, we use local storage (a browser feature similar to cookies) to store your product selection list. This allows your selections to persist even if you close your browser. You can clear local storage through your browser's developer tools or by clearing all browsing data.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about our use of cookies, please contact us:

10. More Information

For more information about cookies and how to manage them, visit www.allaboutcookies.org or www.youronlinechoices.com.

You can also read our full Privacy Policy for more information about how we handle your personal data.